Sofdesk Ticket System is a ticket management software that will help you to manage queries and sleek the process of issue resolution. Fully responsive design and unique functionality make it one of the most potent PHP script. Sofdesk has been designed and developed using Laravel, Bootstrap, HTML5, MySql.
Email Templates and Settings Module
Slack Notification and Mattermost Support
Mail Configuration, Language and Theme color changes
We are constantly working to make your experience better with every updates. Get all the latest updates for absolutely FREE
Easy to installation steps
Different Access Roles with Permissions
Role based Ticket Assignment
Perform multiple actions on tickets
Added Email Templates and Notification Module
Notification Slack and Mattermost Support
Added Configuration like Mail Configuration, Language and Theme color changes etc.
Department and Employee wise ticket allotment.
Support multiple Languages with RTL direction
Customize Mail Template
Category based Articles
Set Up Wizards and Demos
Easy To Customize
Unique, Clean and Modern Design
We don’t offer a refund. (If the item is downloaded)
Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.
Support & Assistance
Faced a problem? Need assistance with the product? No worries – our customer support team is always ready to help you.
Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.
We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of Codecanyon. You can download it from ThemeForest: https://codecanyon.net/downloads
We are in GMT+5:30 timezone. We address all the support queries 6 days weekly (Sunday off).
If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket or drop us an email asking to re-open the ticket for you.
Have pre-sales questions or concerns, please write to us via our website contact page
If you like our product and support then please drop a rate and write a review at: https://codecanyon.net/downloads
Note:We have launched our support portal on Desky. Please raise a ticket here at https://iqonic.desky.support/
Please Note: Live preview images cannot be used directly in client’s live project. Those are used for preview purpose only.
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